Effect of technostress on job performance and coping strategies among academic staff of a tertiary institution in north-central Nigeria



  • Yetunde Olubusayo Tagurum

    University of Jos

  • Kingsley Mayowa Okonoda

    University of Jos

  • Chundung Asabe Miner

    University of Jos

  • Danjuma A Bello

    University of Jos

  • David John Tagurum

    Jos University Teaching Hospital




BACKGROUND: Technostress is a general feeling of anxiety and negative impact on thoughts, behaviours, attitudes and body when a person is expected to deal with technology. It can lead to poor job performance and decreased productivity among workers. Coping strategies for technostress include: getting adequate user friendly software; encouragement of employees to communicate amongst others. This study aimed to assess its effect on job performance as well as presence of coping mechanisms among academic staff of University of Jos, Nigeria. METHODOLOGY : This was a descriptive, cross-sectional study involving 144 academic staff selected from all the 12 faculties of the University of Jos via multi-stage sampling technique. A self-administered questionnaire was used to collect data which was entered and analyzed using Epi-info version 3.5.4 statistical software. A 95% confidence interval was used and a probability value of p ? 0.05 was considered statistically significant. RESULTS : Technostress significantly affected the job performance of 57 (39.6%) respondents to some extent, 47 (32.6%) to a very little extent, 27 (18.8%) to no effect and 13 (9.0%) to a great extent. Commonest symptoms of technostress experienced were neck ache 66 (45.8%) and blurred vision 61 (42.4%). The respondents ranked technology-based training 87 (60.4%) and effective time management 87 (60.4%) the highest as strategies for coping with technostress. CONCLUSION : Stress management and technology-related training should be organized for the staff of the university. Easily accessible high speed internet network with wide coverage could be made available to all academic staff of the university in all campuses.


Download data is not yet available.


Metrics Loading …

Author Biographies

Kingsley Mayowa Okonoda, University of Jos

Lecturer I

Department of Psychiatry

Danjuma A Bello, University of Jos

Lecturer I

Department of Community Medicine

David John Tagurum, Jos University Teaching Hospital

Department of Surgery




How to Cite

Tagurum YO, Okonoda KM, Miner CA, Bello DA, Tagurum DJ. . Int Jour of Biomed Res [Internet]. 2017 Jun. 28 [cited 2022 Oct. 31];8(6):312-9. Available from: http://www.ssjournals.org/index.php/ijbr/article/view/4176



Original Research Articles

Dr. Jun Ren is a dedicated and experienced registered dietitian and nutritionist who is committed to helping people achieve their health goals through personalized nutrition plans. With a passion for promoting healthy eating habits and preventing chronic diseases, Dr. Ren has been able to assist numerous clients in improving their overall quality of life.

Leave a Comment